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Care when it suits you.
Make an appointment with Planl
Make an appointment easily with Planl, 24 hours per day, 7 days a week.
Office hours
Examinations of patients by a physician are by appointment only. Patients can easily make an appointment to visit a physician online or contact the assistant by telephone to arrange for an appointment, every weekday from 8:00am-5:00pm. When you make an appointment online, you will receive a confirmation by e-mail. If you do not receive an e-mail confirmation then your appointment has not been scheduled.
Referrals
Patients in the Netherlands need a referral letter from a general practitioner in order to visit a medical specialist or receive a medical test at the hospital. It is necessary to bring this referral letter or verwijsbrief to the hospital after making an appointment with a specialist. For some medical test at the hospital, patients can simply walk-in without an appointment. All patients need to bring a referral letter, insurance card and a hospital card for appointments and tests at the hospital. Arrive early for your first appointment at the hospital and you can request for a hospital card to be made at the reception desk.
Did not appear without notice!
No Show! Did not show up by appointment!
It often happens that patients make an appointment and then do not show up for the consultation hour. This wastes unnecessary consultation time. This lost time is particularly at the expense of other patients, who would also like to make an appointment.
If you cannot cancel the appointment, we ask you (preferably 24 hours) to cancel the appointment by calling +31 53-2030204 or emailing assistente@campushuisarts.nl. Another patient can then be scheduled in your place.
What happens if you do not cancel (on time)?
If you do not show up without canceling, you will receive an NVZB note in your medical file (Not appeared without notice). This is visible to all employees in practice. If you do not show up once a year for consultation hours or do not cancel on time with the assistant, we are entitled to declare this appointment to you.
Please note: this bill is not reimbursed by your health insurance and you will have to pay yourself.
The No Show rate is € 25 for a single consultation and € 50 for a double consultation.
We will send you an invoice by post or email. If payment is not made, a collection agency can be called in.
In view of the fact that this no longer happens incidentally, but too regularly, we have been forced to introduce this rule in accordance with national guidelines (LHV, National General Practitioners Association).
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Appointments
Appointments for patients are normally scheduled for 10 minutes. When making an appointment to be examined by a physician, indicate if you may need more time to explain your medical condition or discuss other health concerns. If you need to cancel an appointment, Please call us 24 hours before the appointment otherwise we will have to charge you for the appointment.
• We’re open from Monday till Friday from 8 O’clock in the morning till 5 O’clock in the afternoon.
• In the Netherlands, it is the patient’s responsibility to contact the practice to find out the results of urine or blood test, and for hospital test results
Test results by telephone
Please call us in the mornings to book an appointment, to repeat your prescription(s) or if you need your testresults.
• Please call us 24 hours before if you want to cancel or reschedule your appointment. We will send a bill if you don’t do this on time.
• We have two locations. We have a practice at the UT, but also at The Saxion (nearby the city center). Please let us know by making an appointment if you prefer one of these locations.
Home visits
If you are not able to visit one of our office locations then you can arrange for a home visit by telephone. Yet if it is possible for you to come to one of our practices, we prefer to examine patients at one of our medical centers where we have the ability to optimally treat and conduct examinations.
Wart treatment
Warts are common in the Netherlands, partly due to the wet climate. Our practices offer wart treatment clinics every Tuesday. Patients can make an appointment to receive wart treatments with specialized equipment until the problem is completely resolved.
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